| Job Title: |
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Customer Relationship Officer |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
|
Lahore |
| Gender: |
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Male |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 20,000 to 20,000 per Month |
| Apply By: |
|
Feb 22, 2021 |
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| Job Description: |
- Answering calls of clients/customers to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions and ensuring that customer feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Work closely with other team members based on trust and reliability
- Exceptional customer service, active listening, verbal and written communication skills along with professional phone voice
- Better understanding of company products and services
- Must be able to handle computer proficiently along with strong typing skills.
- Good time management skills between calls so that every caller could be addressed without exceptional waiting time
- Must be fluent in Urdu and English Language
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| Company Information |
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Company Name: WSL Consultants
Company Description:
WSL Consultants is providing consultancy services for study abroad. WSL is working with different international universities and colleges and recruiting students from Pakistan. We are highly professional and have vast experience in this field.
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