Qualifications:

• More than 3 Years of Experience in the accounts department
• Bachelors or Masters degree in finance, accounting

Essential Duties and Responsibilities:

• Sending customer statements via email.
• Calling customer for payments.
• Setting up of terms and conditions of credit
• Ensuring timely payment of debts
• Following up payments as needed
• Negotiating repayment plans
• Processing payments and reconciliation of invoices
• Processing and approving customer orders keeping the credit limit in line
• Contact clients to remind them of invoices before they fall due.
• Maintaining daily collections notes on shared ageing ledger file, and for each activity.
• Placing customers on Hold, either by instruction from a line manager or Finance director or after activities taken and notice given to the customer and Sales Executives.
• Develop positive working relationships with customer contacts and Sales Executives. Use escalation points as needed.
• Maintain customer database for accurate information on customers’ records.
• Liaise with the Sales team to ensure billing information is accurate and queries are resolved in a timely manner.
• Raise credits and replacement invoices upon receiving the appropriate approval and with correct supporting documentation.

Skills needed:

• Proficient in Accounting and Office software.
• Ability to reconcile complex debtors' accounts.