| Job Title: |
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Floor Manager / Supervisor |
| Category: |
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Operations |
| Total Positions: |
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2 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
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Entry Level |
| Minimum Experience: |
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1 Year |
| Salary Range: |
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PKR 25,000 to 35,000 per Month |
| Apply By: |
|
Oct 22, 2022 |
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| Job Description: |
- Maintaining high standards of hygiene & cleanliness and health and safety. Schedule general cleaning of every department & floor at least once a week.
- Overseeing the order and cleanliness of the dining area to avoid health and safety violations that could involve the restaurant in a lawsuit or penalty.
- Maintaining ambiance by controlling lighting, laundry service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
- Ensure smooth opening & closing of floor. All the activities of opening & closing shall be performed daily without missing anything.
- Supervising the entire operation of the floor during scheduled shifts and preparing shift closing reports.
- Conduct accurate electric & gas meter reading on daily scheduled basis.
- Ensuring that all employees act in accordance with the rules & regulations of the FOODS INN and if anyone is found in breach of those rules & regulations, appropriate disciplinary action is taken.
- Responding to guest complaints by solving and investigating problems of guest(s) when a guest complains about the food or service.
- Call guests who have reported any complaint through any medium.
- Performing inventory count of all items including crockery, cutlery and furniture & fixtures every 15 days.
- Coordinating with the kitchen to ensure efficient service.
- Helping in any area of the restaurant when circumstances dictate.
- Control Discounts and sign all the item cancellation slips.
- Ensure Dining service is up to the mark as per industry practices and guest expectations.
- Ensure 100% feedback on Feedo of all dining orders.
- Promote culture of verbal feedback with the guests.
- Promote culture of Training & Briefing. All the Employees should have proper knowledge of our menu and service standards.
- Rotate all the dining staff including supervisors, servers, waiters and cashiers on all floors so that everyone remains flexible and ready to go whenever and wherever needed.
- Announce Employee of the month award every month after voting of all management.
- Conduct cold drink & dessert inventory on daily basis and ensure that variances are charged at the same time.
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| Company Information |
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Company Name: Foods Inn
Company Description:
Connecting people with business.
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