| Job Title: |
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Revenue Supervisor |
| Category: |
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Accounts |
| Total Positions: |
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30 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Age: |
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25 to years |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
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Bachelor\'s in Finance or related field |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
1 Year |
| Apply By: |
|
Dec 3, 2025 |
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| Job Description: |
- Regularly monitor bill register to ensure accuracy, completeness, and highlight any major billing discrepancies or variances to the Assistant Manager.
- Ensure timely and accurate generation of monthly bills and coordinate for in-time dispatch to customers.
- Support recovery efforts from active customers in line with targets and provide periodic recovery updates to management.
- Handle billing complaints by ensuring resolution within defined TATs — 24 hours for CRM complaints and 12 hours for Priority complaints.
- Process and document adjustment cases in customer accounts with proper record-keeping for audit compliance.
- Identify and report unauthorized restorations of TOS (Temporary Out of Service) and POS (Permanently Out of Service) accounts, ensuring corrective action.
- Monitor high consumption and overseas usage exception cases; coordinate with relevant teams for preventive and corrective measures to protect revenue.
- Assist in implementing of Credit Monitoring Policies (CMP) and support clearance of pending archival to ensure consistency and effectiveness.
- Follow up on non-delivery and billing complaints, ensuring timely resolution and escalation where necessary.
- Ensure day-to-day compliance with legal, ethical, and internal policy standards in revenue activities.
- Pre-sale verification through CRM & COPS portal.
- Clearance of rejected orders after updating the wrong documents.
- Downloading the billing reports through the OBI portal.
- Clearance of stuck restored orders
- Verification of adjustments posted by contact centre & JS teams
- Issuance and delivery of W.H tax statement on customer request.
- E-mail to non-paying customers for payment of bills.
- Sending WhatsApp messages and warning notices to TOS (M1 & M2) customers for payment and retention purposes.
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| Company Information |
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Company Name: Bulls and Bulls Pvt Ltd
Company Description:
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