We are looking for a dynamic and experienced Human Resource Execitive to join our growing team. The ideal candidate will have a strong background in HR operations, talent acquisition, and employee relations within IT and Call Center industries. You will play a key role in building a positive workplace culture, managing HR policies, and ensuring compliance with labor laws and organizational standards.

Key Responsibilities:

• Manage end-to-end recruitment processes for IT and Call Center roles.

• Develop and implement HR policies, procedures, and best practices.

• Handle employee onboarding, training, and performance management.

• Maintain employee records and HR documentation accurately.

• Oversee payroll processing and benefits administration.

• Manage employee engagement initiatives and grievance handling.

• Ensure compliance with labor laws and company regulations.

• Partner with department heads to identify workforce needs and talent gaps.

• Conduct exit interviews and prepare reports on employee turnover and retention.

• Support management in strategic HR planning and workforce development.

Qualifications & Skills:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field (Master’s preferred).

• Minimum 2 years of HR management experience in IT and/or Call Center environments.

• Strong understanding of HR policies, labor laws, and HR software tools.

• Excellent communication, interpersonal, and leadership skills.

• Proven experience in handling recruitment, employee relations, and performance management.

• Ability to work under pressure and handle confidential information with integrity.

• Proficiency in MS Office and HRIS systems.

• Competitive salary package

• Performance-based incentives

• Professional growth and learning opportunities

• Collaborative and inclusive work environment

Job Type: Full-timePay: Rs40,000.00 - Rs85,000.00 per month